Process Designer/Developer (Box Specialization)

Job Description

Job Ttitle: Process Designer/Developer (Box Specialization)

Company: Utah State University


Description: Overview:Are you looking for a career where you will make a difference? Do you have a passion for continuous learning? Do you enjoy taking manual business processes and creating a vision and plan to enhance and automate processes? If so, you may be a perfect fit to join the Information Technology – Process Design & Development Team!As a team, we have changed the way USU functions using the ServiceNow platform. We are now looking to expand our services to include a suite of workflow, document, AI and other tools within the Box.com (Box) platform. Adding the Box suite of tools to our services will allow us to enhance and improve existing, as well as new processes throughout the University.We are seeking a motivated individual to join our team as a Process Designer / Developer (Programmer/Analyst). This role will focus primarily on understanding and leveraging the Box platform but also involves gaining knowledge and experience with the ServiceNow platform. If you are self-driven, eager to learn and apply yourself, and work well as a member of a team, we encourage you to apply.To ensure your success, we will provide learning and training resources for both Box and ServiceNow platforms. Responsibilities:Become a Box Platform Expert:

• Through training resources, learn the Box Platform, including Box Hubs, Relay, AI, Collaboration, Sign, Box APIs, etc. See

to learn more. * Implement Box solutions to streamline content management, collaboration, and automation.

• Create custom integrations and workflows that leverage Box capabilities.
• With time, we envision this position becoming the leading expert on the Box platform.

Become familiar with ServiceNow Development:

• Gain foundational knowledge of ServiceNow functionality and modules.
• Assist in designing and developing ServiceNow workflows, with emphasis on workflows that integrate with Box.

Qualifications:Minimum Qualifications:

• The position will be hired at either level I through III based on these qualifications:

• Level I: Bachelor’s degree* in an IT-related field or an equivalent** combination of education plus experience is required.
• Level II: Bachelor’s degree* plus 2 years of experience in an IT-related field or an equivalent** combination of experience plus education is required; holds appropriate certifications and/or demonstrates equivalent knowledge in area of expertise.
• Level III: Bachelor’s degree* plus 4 years of experience in an IT-related field or an equivalent** combination of education plus experience is required; holds appropriate certifications and/or demonstrates equivalent knowledge in area of expertise.

• *Bachelor’s degree must be in an IT-related field from an accredited 4 year institution.
• **One year of education is equivalent to one year of experience for the combination of both education and experience.
• Certifications in Box and/or ServiceNow (or willingness to obtain).

Preferred Qualifications:

• Familiarity with the Box suite of tools or content management platforms.
• Knowledge of ServiceNow platform capabilities or experience in related ITSM tools.
• Experience configuring and developing any platform-based solution in response to end-user and business process owner objectives.
• Basic scripting experience in JavaScript.

Knowledge, Skills, and Abilities:

• Ability to communicate and collaborate with stakeholders to analyze existing business processes and identify opportunities for improvement.
• Experience with process design and the ability to document scalable and efficient workflows to enhance productivity and user experience.
• Strong analytical skills and a keen interest in process improvement and workflow automation.
• Ability to quickly learn new technologies and apply them effectively to solve business challenges.
• Work effectively, both independently and as a member of a team.
• Detail-oriented with the ability to manage multiple priorities.

Required Documents:Along with the online application, please attach:1. Resume/CV to be uploaded at the beginning of your application in the Candidate Profile under “Resume/CV”
2. Cover Letter to be typed/pasted at the end of your application**Document size may not exceed 10 MB.** Advertised Salary: Commensurately on experience, plus excellent benefits. ADA:Employees work indoors and are protected from weather and/or contaminants, but not, necessarily, occasional temperature changes. The employee is regularly required to sit and often uses repetitive hand motions. University Highlights:Founded in 1888, Utah State University is Utah’s premier land-grant, public service university, with a strong commitment to excellence, access, and inclusion, empowering people to lead successful lives of involvement, innovation, and impact. Utah State provides high-quality education to 27,500-plus students , including at three residential campuses, eight statewide campuses, and 23 education centers. USU Online educates students from all 50 states and 55 countries. For over 25 years, USU Extension has served and engaged Utahns in all of Utah’s counties. As an R1 research institution, Utah State is dedicated to advancing knowledge through research and scholarly activities, providing a high-quality undergraduate and graduate education at an affordable price.Utah State is committed to cultivating a community of where all perspectives, values, cultures, and identities are acknowledged, welcomed, and valued. We seek to recruit, hire, and retain people from all walks of life who will champion excellence in education, research, discovery, outreach, and service. We believe that promoting a strong sense of community and belonging empowers and engages all members of USU to thrive and be successful. Forbes recognized our commitment to employees when they named in 2023. about USU.The university provides a to support careers for partners who are also seeking employment. Additionally, USU is committed to providing access and reasonable accommodations for individuals with disabilities. To request a reasonable accommodation for a disability, contact the university’s ADA Coordinator in the Office of Human Resources at (435) 797-0122 or .About the RegionU.S. News and World Report for its strong economy, fiscal stability, education, and health care. Outstanding outdoor recreational opportunities abound throughout the state, including five national parks, 43 state parks and recreation areas, and 15 alpine ski resorts. The home of USU’s main campus, , is a city of 54,000-plus people in a picturesque mountain valley 80 miles north of Salt Lake City. The Logan metro area in the Milken Institute’s 2022 ranking for best-performing small cities in the nation.*updated 04/2024 Notice of Non-discrimination:In its programs and activities, including in admissions and employment, Utah State University does not discriminate or tolerate discrimination, including harassment, based on race, color, religion, sex, national origin, age, genetic information, sexual orientation, gender identity or expression, disability, status as a protected veteran, or any other status protected by University policy, Title IX, or any other federal, state, or local law.The following individuals have been designated to handle inquiries regarding the application of Title IX and its implementing regulations and/or USU’s non-discrimination policies:Executive Director of the Office of Equity Matthew Pinner, , Distance Education Rm. 401, 435-797-1266Title IX Coordinator Cody Carmichael, , Distance Education Rm. 404, 435-797-1266Mailing address: 5100 Old Main Hill, Logan, UT 84322For further information regarding non-discrimination, please visit , or contact:U.S. Department of Education, Office of Assistant Secretary for Civil Rights, 800-421-3481,*updated 09/2023

Salary:

Location: Logan, UT

Date: Fri, 17 Jan 2025 08:58:51 GMT


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