Law Enforcement Dispatcher/Communications Center Specialist 1

Job Description

Job Ttitle: Law Enforcement Dispatcher/Communications Center Specialist 1

Company: State of Iowa


Description: Job DescriptionThe Iowa Department of Public Safety is seeking to fill a Law Enforcement Dispatcher/Communications Center Specialist 1 position with the Cedar Falls State Radio.Organization Background:
The mission of DPS is to serve the people of Iowa by providing public safety services with leadership, integrity and professionalism through the core values of courtesy, service and protection.The Department is a statewide law enforcement agency and includes the Administrative Services Division, the Iowa State Patrol, the Iowa Division of Criminal Investigation, the Iowa Division of Narcotics Enforcement, the Iowa State Fire Marshal and the Division of Intelligence. The Department works in conjunction with federal, state and local jurisdictions of the criminal justice community to provide for the safety of persons living in or traveling through the State of Iowa.The Department of Public Safety, as a State of Iowa Executive Branch agency, offers exciting benefits:

• Health/Dental and Life Insurance
• Paid time off – Nine paid holidays plus generous paid vacation and paid sick leave which begin to accrue on your first day of employment
• Iowa Public Employees Retirement System (IPERS) defined benefit program
• Employee discounts from a variety of vendors
• Collaborative, creative, positive work environment
• Paid opportunities for professional growth and development – including training, courses, and conferences

Job Description
This position will elicit information from private citizens and state and federal agencies via telephone lines and forward it to the proper personnel; monitor equipment comprised of computerized switching system, isolate system problems and notify repair services.Receive road condition data from other communications centers and enter the information in the computer system for agencies, state and nationwide; receive, transmit and monitor messages from/or between state, county and municipal law enforcement or emergency services through operation of two-way radio, telephone and communication computer system.Obtain confidential criminal records and traffic safety information from the IOWA System for state and local law enforcement officers; elicit from callers the type of assistance needed and notify appropriate enforcement officials or emergency services; maintain contact with investigation officers by monitoring messages to alert other officers of suspected violence against officer involved.Other Information:
Ability to pass a physical and psychological evaluation provided by the Department of Public Safety which includes normal hearing with a loss not exceeding a twenty-five decibel average in either ear at 500, 1000, 2000 and 4000 cycles, vision corrected to 20/20 and normal speech.Applicants must be able to pass through a background investigation conducted by the Iowa Department of Public Safety.Applicants are encourage to attach a resume/cover letter to the online application.Candidates are encouraged to also apply to (25 -01899 ).Candidates will only be considered for the individual requisition(s) that they have applied for. The decision to apply for Law Enforcement Dispatcher/Communications Center Specialist 2 (25-01899 ) will not affect whether or not a candidate is considered for this requisition.Minimum Qualification RequirementsGraduation from high school or GED.For additional information, please click on thisWhy Choose the State of Iowa?At the heart of our commitment to excellence is a dedication to our most valuable asset – our employees. Discover the outstanding benefits that set us apart as an employer of choice.Our Robust Benefits Package Includes:Competitive Compensation:Enjoy a competitive salary that reflects directly on your skills and expertise.Keep in mind, your wage is just one part of your total compensation. Unlock the complete value of your employment with the State of Iowa by using our user-friendly . Gain insights into your comprehensive annual compensation, including salary and State-provided benefits.Health and Wellness:Prioritize your well-being with our comprehensive health plans, including medical, dental, and vision coverage. Enjoy the peace of mind knowing that the State of Iowa covers 90% of the premiums, providing you and your loved ones with excellent coverage at a remarkably low cost.Retirement Planning:We are proud to offer the Iowa Public Employees Retirement System (IPERS). A defined benefit plan, IPERS benefits are guaranteed for life, meaning once you retire, you will receive the same monthly benefit for the remainder of your life (once vested). We invest in your long-term financial well-being, so you can retire with peace of mind. .Paid Time Off:Life is unpredictable, and at the State of Iowa, we understand the importance of work-life balance. Our leave policies, including paid holidays, vacation, and sick leave with unlimited accrual, ensure you have the flexibility you need for personal and family matters.Professional Development:Elevate your career with continuous learning opportunities. We support your growth through training programs, workshops, and tuition reimbursement.Employee Assistance Program (EAP):We care about your well-being beyond the workplace. Access confidential counseling, resources, and support through our Employee Assistance Program.Diversity and Inclusion:Be part of a diverse and inclusive workplace that embraces all backgrounds and perspectives. We believe diversity is a strength that drives innovation.Join Us – Elevate Your Career:Ready to elevate your career with the State of Iowa? to explore more about our unparalleled benefits and discover what makes us unique. Your success is our priority!

Salary: $48422.4 – 71198.4 per year

Location: Black Hawk County, IA – Cedar Falls, IA

Date: Wed, 15 Jan 2025 00:57:46 GMT


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