Sales Specialist

Job Description

Job Ttitle: Sales Specialist

Company: Cookman Law PC


Description: We are a dynamic and growing California-based VIRTUAL law firm specializing in estate planning for families with diverse needs, including special needs and mental health challenges. Our mission is to provide exceptional legal services while ensuring client satisfaction. We are looking for a motivated and organized Sales and Intake Specialist to join our team and help convert potential clients into very happy clients. This boutique, family-oriented law firm is looking for someone with substantial sales and conversion experience. You have a proven track record of utilizing KPIs to increase your sales and revenue numbers. You enjoy talking with others and trying to understand them, figuring out what makes them “tick”. You are happy and friendly in your demeanor, and skilled in developing rapport with others. ] You are an organized go-getter and are driven to succeed. You feel comfortable overcoming potential clients’ objections, making follow-up calls, and asking for payments. And you are a team player and enjoy learning and growing in your craft. Consistent work experience in the legal field is not required. For instance, you may be returning to the workforce after raising your children, and you excelled in sales and worked your way up through the system in a Multi-Level Marketing platform, such as Mary Kay cosmetics, doTerra essential oils, or Arbonne International. Responsibilities: • Sales Calls: Hold telephone calls with pre-qualified potential clients, understand and confirm their needs, overcome objections, and close the sale. • Sales Follow-Up: Follow up on pre-qualified leads and inquiries via phone, email, and text to maximize conversion rates and maintain a high closing percentage. • Tracking & Reporting: Track all leads, conversions, and intake metrics. Provide regular reports to management on key performance indicators (KPIs) related to sales and intake. • Client Relationship Management: Build rapport with potential clients, providing excellent customer service to ensure a positive experience throughout the sales and intake process. • Appointment Scheduling: Schedule consultations with attorneys, coordinating between the client and attorney availability. • CRM Management: Enter and maintain detailed notes and client information in the client relationship management (CRM) system. Qualifications: • Previous experience in sales and customer service, preferably within a law firm or professional services environment. • Strong communication skills, both written and verbal. • Proficiency in using CRM systems and Microsoft Office Suite. • Ability to handle high volumes of calls and inquiries in a fast-paced environment. • Strong organizational skills and attention to detail. • Sales-driven and able to meet or exceed goals related to lead conversion and new client acquisition. • Knowledge of the legal industry is a plus but not required. • Familiarity with the special needs community and/or having a family member with special needs is a plus but not required. To Apply: Please send a cover letter describing why you want to work for Cookman Law and how you think you will provide value to our firm. Please note: Your application will not be considered until we receive your cover letter. About Company: At Cookman Law PC, we specialize in estate planning, special needs planning, and trust administration.

Salary:

Location: California

Date: Thu, 09 Jan 2025 23:54:50 GMT


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